Finding this information on the EBay website is quite tricky and some users have suggested this may be because EBay prefers receiving requests by email and wants to reduce the number of calls. You can contact EBay customer service at the toll-free contact numbers below: Toll Free USA & Canada: 800-322-9266 888-749-3229 Another Direct Number: 408-376-7400 US PayPal phone number: 888-221-1161